About Paloma
Pushing the boundaries of technology's potential for good
Paloma Systems has delivered case management software since 1992. Our cloud-based platforms streamline your data management, so you can spend more time improving the lives of the people you support.
Our approach
Developed alongside sector experts
Our software is developed with the people who use it, so it keeps up with the latest legislation and working practices. We design everything with the end user in mind, and combine it with in-depth training, so your organisation is more efficient and effective.
Today that experience comes together in Reach, our AI-powered case management platform, alongside our established products Modus, Harmonia and PalBase.
Our story
Founded in Brighton, supporting the sector across the UK
Paloma was founded in Brighton, on the south coast, in 1992. For over 30 years we have worked alongside charities, local authorities, police and housing providers, building software around the way their services really work.
Today our products are developed and supported by a talented team across the UK, and used by more than 1,000 organisations across the UK and Ireland.
Our environment
Doing our bit for the planet
The services we support exist to make lives better, and we want our own footprint to match. Through Ecologi, we fund tree planting and verified climate projects to help reduce our impact on the planet.
Meet the team
Seth RichardsonLinkedIn profile for Seth Richardson
Partner
Seth is a seasoned executive and technologist whose blend of technical and business expertise has helped businesses and charities through periods of change and growth. He supports sustainable businesses in data science and AI, and works with organisations tackling food poverty and giving children better access to nature.
Jivan KandolaLinkedIn profile for Jivan Kandola
Client Director
After six years working in the sector, working with Paloma lets me make sure the voices of the people our customers support are at the centre of how we design and develop Reach. It's incredibly rewarding to be part of such an ambitious and passionate team.
Tânia CharnecaLinkedIn profile for Tânia Charneca
Head of Product
Tânia leads product engineering at Paloma, working alongside caseworkers, managers and sector experts to shape how Reach develops. She focuses on building software that fits the way services really work, so teams spend less time on admin and more time with the people they support.
Alex GageLinkedIn profile for Alex Gage
Commercial Lead
Working in the technology sector has given me a deep understanding of what good technology looks like. My mission is to bring that to the for-good sector, so the people on the front line have tools that help them change lives.
Helena EllisLinkedIn profile for Helena Ellis
Business Operations
I've run the business operations team for over 10 years. It's been amazing to see the work our clients do with the help of our software, and I'm excited to continue that into the future.
Our values
What guides us
Empowerment
We champion an inclusive, diverse culture that empowers the for-good sector.
Collaborative spirit
We value our culture of teamwork and mutual support that lets us drive change.
Respect for all
We treat everyone with dignity, regardless of their role or background.
Purpose-driven
Our decisions are guided by a meaningful mission to make the world a better place.
Innovation for good
We foster curiosity and creativity through technology and data to help our customers succeed.
Who we work with
We work with organisations that care about their people, the impact they make and their place in society.
