Housing Case
Management
Harmonia Cloud
Lives are complex and so are tenancies. We help you support sustainable long-term homes for those in need.
How our clients use Harmonia
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Case management for social housing clients
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Managing the tenancy from automated rent cycles to arrears analysis
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Property management and budgeting
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Property maintenance
Providing real value
Increase productivity
Through workflow automation, single source of truth, record linking & lookups
Increase property turnaround
With end-to-end void management
Increase confidence
With success focused reporting that integrates with 3rd party BI platforms
Reduce training requirements
With implanted processes & expert account support
Stay up to date
Meet demand with continual product evolution based on regulatory needs
1,200 Properties managed
23,000 Tenants housed
40,000 Repairs carried out
Product features
Tenancy management
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Multiple period rent cycles
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Arrears analysis & management
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Exports for accounting integration
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Import bulk income schedules
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Recharge management
Tenant support
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Develop support plans including outcome stars
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Record multiple services per tenant
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Communicate with tenants (Email, text & letters)
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Risk assessments
Property management
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Property portfolio details & condition management
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Cost centre budgeting
Property maintenance
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Planned, cyclical and emergency maintenance management
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Track & manage repairs in real time
Reporting & insights
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Custom reporting inc. 3rd party BI integration
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Funding support
Service extensions
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Keep up with legislation: with an agile, fast evolving platform that moves with the sector
What our clients are saying
“We have been a customer of Harmonia now for over three years and have adapted the support system for our use.
This work has flowed well and enabled our staff to deliver a fantastic service to our clients. With you help and support with this it has been very much hassle free.”
Andy Horsnail YMCA Burton