Housing Suite

Our housing suite has been developed in collaboration with Housing Associations and is frequently updated to ensure it meets their evolving needs.

Housing Product Range

Please select one of the icons below to view our range of products from our housing suite.

Harmonia For Housing Case Management.

Harmonia

Harmonia has been developed in close partnership with housing associations to ensure that it is always fit for purpose.

Harmonia is a fully integrated web-based housing management system designed as part of our larger housing suite, all in one database, meaning your data is always to hand.

Featuring a comprehensive group of modules and functions, ranging from:

Rents, arrears proactive management
Property, building and communal area management, including ASB's and complaints procedures
Homelessness and supported housing
Planned and reactive maintenance

More Features!

Multiple Industry Standard Support Plans

We work with trusted suppliers like the Outcome Star, the UK Government Supporting People as well as our own in-built support plans that can tailor to your needs.

We will also collaborate with you on a design that best works for you and your organisational needs.

Total Rents Package

The software easily enables our patrons to maintain and increase revenue streams with powerful tools to automate your rent cycle, reduce inactive void properties and create your own custom tenant statements.

Integrate fully with Sage

With Harmonia you can easily integrate with Sage, saving you from the repetitive task of re-entering data manually.

Saving you money and time to allow you to focus on the more important things.

Use our comprehensive reporting suite

The reporting functions and ability to monitor who is using your service, for how long and what the outcome of closed cases are make it an invaluable resource for any organisation working with vulnerable members of society.

Can't find the report you need? Let us know and our team will make it for you.

Other Features

Responsive Repairs

Track and manage repairs in real-time, schedule and send job tickets on the go

Risk Assessments

Track and chart client risks over time, allowing you to proactively respond to increased risk

Automated Supporting People Data Extracts

Download supported people extracts with the click of a button

Optimised & Efficient

Designed with the latest technology and optimised for any web browser

Custom Form Builder

Create your own form templates directly in Harmonia, ensuring no data is lost in paper processes

Industry Standard Security

ISO 27001 accreditation built on a secure platform with a trusted UK provider

Integrated Feedback System

Centralise your complaints, compliments and suggestions procedures in Harmonia with feedback pathways and outcome management

Intuitive Design

Designed with users in mind to ensure minimal required training

Harmonia Nx For Management of Repairs

Harmonia Nx

Harmonia Nx is a web-based solution that enables Housing Associations to manage the scheduling of repairs to contractors. Harmonia NX works in conjunction with Harmonia.

More Features!

Drag & Drop Functionality

Harmonia NX allows contractors to schedule in repairs via a grid-based interface allowing for drag-and-drop functionality; it enables users to drag and drop a specific item from a list of repairs to a grid representing contractors in hourly or 15 minute slots.

Other Features

Effortless Repairs Scheduling

Schedule in your repairs with ease

Managing Availability of Contractors

Allow users to see the availability of each contractor

Generation of Repair Tickets

Provide paperless generation of repair tickets

Harmonia conjunction

Works in conjunction with Harmonia

WRAPP For Rental Accounting.

WRAPP

WRAPP is a full Rent Accounting system that enables housing associations to automate their rent process from beginning to end, including full arrears analysis.

More Features!

Rents Cycle.

With WRAPP the most difficult of processes and tracking / reporting of data are available with minimal keystrokes as all data related to the rental process are found and maintained within one system particularly those related to the letting process, payments and the management of arrears.

Communication.

WRAPP provides the ability to communicate effectively with tenants in a number of different methods, including Email, text and letters in a batch process.

Integrate WRAPP fully with SAGE.

WRAPP allows for easy integration with Sage, reducing repetitive task of re-entering data manually.

Saving you money and time to allow you to focus on the more important things.

Robust reporting suite.

The reporting functions and ability to monitor who is using your service, for how long and what the outcome of closed cases are make it an invaluable resource for any organisation working with vulnerable members of society.

Can't find the report you need? Let us know and our team will make it for you.

Other Features

Resident Involvement

Ability to organise events with residents

Integrated Feedback System

Centralise your complaints, compliments and suggestions procedures with feedback pathways and outcome management

Landlord Management

The ability to manage landlords and their associated leases

Universal Credit

Ability to manage universal credit

Import of External Data

Import data that originates from agencies such as Universal Credit, AllPay and Councils

Notice Of Seeking Possesion (NOSP)

WRAPP provides the facility to record and manage NOSP's

Recharges

WRAPP provides the facility to record and manage recharges outside of the rent cycle

Arrears Steps

Ability to manage the recovery of arrears

JAMM For Full Repairs and Asset Management

JAMM

Jamm is a full Repairs and Asset Management system that enables housing associations to keep track of planned, cyclical and emergency maintenance as well as the management of assets or stock.

More Features!

Effortless Job Ticket Generation

JAMM's built-in ticket generation module provides the flexibility to generate a wide expanse of job tickets with minimal keystrokes so that even the most junior of staff are able to carry out these tasks with minimal support and training.

Management of Stock Condition.

JAMM allows for full stock taking that goes into the make-up of a property with such features as:

Recording of all building and property details.
Ability to manage all assets.
Managing projects.
And keeping track of spending.

These features ensure that work is completed on a budget and within a target date.

Use our comprehensive reporting suite.

The reporting functions and ability to monitor who is using your service, for how long and what the outcome of closed cases are make it an invaluable resource for any organisation working with vulnerable members of society.

Can't find the report you need? Let us know and our team will make it for you.

Integration with WRAPP

JAMM is integrated with WRAPP to provide a total solution for housing associations to manage all building and housing maintenance requirements along with lettings.

Other Features

Optimised Servicing

JAMM efficiently manages the servicing of boilers, alarms etc

Contractor Information Recording

JAMM records full details on contractors and contacts

Cyclical Repairs

Preparation of repeating repairs

Invoicing System

Built-in invoicing system to record invoices and export to external account systems

Cygnus For Repairs and Paperless Invoicing

Cygnus

Cygnus is a system designed for Housing Associations to communicate with their external contractors allowing contractors access to a web site to update and manage their repairs and related invoices.

More Features!

Main Features

Here are some of the main features of Cygnus

Works in Conjunction with JAMM.

Built-in invoicing system to record invoices and export to external account systems.

Cygnus provides effortless management of invoicing and repairs.

CygnusConnect Mobile App For Repairs

CygnusConnect

CygnusConnect is a mobile application designed for Housing Associations to communicate with their contractors via their mobiles.

More Features!

Main Features

Here are some of the main features of CygnusConnect

Ability to take pictures before and after a repair

Effective communication with the resident via, text or phone call.

Provides GPS Functionality to track repairs.

Ability to record relevant information through case notes.

hConnect Mobile Management for Scheduling

hConnect

hConnect is a mobile application designed for Housing Associations to record a visit by a support worker to a service user via the use of QR Codes and the ability to edit and process on the mobile itself that is directly linked to the client record.

More Features!

Companion app to Harmonia.

A robust tool developed in conjunction with Harmonia, hConnect is a mobile application designed for case workers to allow them to manage their Service Users on the go! This includes:

Service user contact information.
Services.
Rents Accounts.
And has secure offline access storage.

Offline Case Note Creation.

hConnect enables users to create, edit and process case notes on a mobile device that is directly linked to the Service User Record. This feature is important as it enables you to create relevant case notes, there and then.

hConnect provides the ability to transfer all of the changes made offline directly to your Service User Record.

Other Features

QR code integration

QR codes to directly link to Modus

Outcome Stars

Triangle Consulting ™ Outcome stars are integrated within Harmonia

Accounts History

View Service User Rent and Account History

Alert Creation

Create alerts for other case workers

Offline Data Recording

Ability to record data offline to be uploaded when an internet connection is available

Contact Point Recording

Ability to record multiple Service User contact points for direct contact

Daybook For Receptionists & Daily Transactions

Daybook

Daybook is a system designed for use by staff such as receptionists to collect, record and process a day’s transactions.

Daybook operates in conjunction with WRAPP

More Features!

Main Features

Here are some of the main features of Daybook

Designed to work in Conjunction with WRAPP.

Intuitive interfaces allows for tasks to be carried out with minimal support or training.

Flexibility allows the system to evolve as the sectors needs change.

Esta For Empowering Your Tenants

Esta

Esta is a web-based modular software suite that enables Housing Associations to communicate with their tenants, and provides a secure and simple way for them to make payments directly to you.

Esta provides Housing Associations with the ability to transform their website into an effective communication tool.

More Features!

Effective Communication Tool For Tenants.

Esta provides the platform for simple communication with your tenants, including signing up to local events, changing contact details and setting preferred communication methods, all without needing your staff to be involved.

Making Payments Seamless

Esta integrates with popular third party payment providers such as AllPay. We make the process simpler for you, payments made by your tenants are immediately updated to our database, no effort required.

Other Features

Partnerships with Secure Payment Providers

Your tenants details are safe with our trusted payment partners

Simple Interface

We make it easy for your tenants to find what they need

Custom Design

We will design the look of the site with you

Automated Tenant Sign-up

Tenants can sign up on their own, or you can sign them up, your choice

Testimonials

What some of our clients are saying.