Case Management Suite

Our web-based case management software for organisations operating in the domestic and sexual abuse, stalking and substance abuse sectors has been developed over the past 8+ years by working closely with domestic violence agencies, rape crisis centres, the Police and the Home Office.

Case Management Product Range

Please select one of the icons below to view our range of products within that sector.

Modus For Domestic Abuse

Modus

Modus is a case management system developed over many years working alongside domestic abuse agencies to enable them to record, monitor and process their client records with an intuitive and reliable design.

Using support plans, case notes and questionnaires to evidence all work undertaken Modus can provide an invaluable resource for staff, managers and trustees.

More Features!

Effective Case Management

Modus can evidence outcomes and provide a benchmark for establishing minimum standard requirements for service providers operating in different areas. Modus also allows for the recording of:

Complex relatonship information
Risk assessments
Case notes
Appointments/Activities
Multiple addresses of Service User, Perpetrator or Child
Personal contact information
And store any external documentation

Manage MARAC Meetings and Agendas

Modus has been fully designed to monitor and manage MARACs with certain features such as:

Fully manage the MARAC process from the generation of case lists
Recording of Referral forms
Storing and recording MARAC minutes
Recording and reporting on MARAC actions
Recording and reporting on MARAC partner attendance at meetings
Producing all the MARAC reporting to suit your organisational needs

Quick and concise reporting

The reporting functions and ability to monitor who is using your service, for how long and what the outcome of closed cases are make it an invaluable resource for any organisation working with survivors of abuse.

Additional case processing opportunities are available for IRIS, Outcome Star, SafeLives Insights and Supporting People which are inclusive to Modus. Unique custom reporting options are also available.

Built-in Helpdesk Module

Our Built-in Helpline Module enables users to create helpline call records and from these call records you can create new Service User Records, link to an existing Service User Record and make referrals to a Refuge or other agencies without having access to the main data or modules in Modus.

The Helpline module also allows you to report on the number of calls by type, call outcomes by area, by call handler and more.

Built-in Refuge Module

Our built-in refuge module is available to manage the refuge caseload, rents and housing benefit:

Individual resident records linked to current placements to record status of current residency, admittance risk assessments, financial information and includes a client worker checklist
Individual resident financial accounts to support placement of a resident, manage rents and payments received
Produce resident account statements, monitor arrears and raise invoices

Other Features

Customisable

Customisation options are available to match your daily workflow

Outcome Stars

Triangle Consulting ™ Outcome stars are integrated within Modus

External Referral Forms

To allow for referrals to be sent directly into Modus via an external webpage

Support Plans

Ability to add customisable support plans to match your organisational needs

Case Notes & Appointments

Secure storage of case notes and appointments on an agency or contact level

Risk Indicator Checklist

Record and report on your Risk assessment data

Built-in Custom Form Creator

Create your own form templates directly in Modus to be downloaded and reported on in system

SafeLives Insights

Works in conjunction with SafeLives Insights

Soteria For Sexual Abuse

Soteria

Modus Soteria is a case management system developed over many years working alongside agencies such as SARC’s and Rape Crisis Centres to enable them to record, monitor and process their client records.

Using support plans, case notes and questionnaires to evidence all work undertaken Modus Soteria can provide an invaluable resource for staff, managers and trustees.

More Features!

Effective ISVA Case Management

Key features of Modus Soteria include the ability to manage the SARC process including full incident and forensic recording, track progress of cases and cross reference alleged perpetrator details and monitor criminal justice actions.

Limeculture and ISVA safety support plan
Risk assessments
Case notes
Appointments/Activities
Multiple addresses of Service User, Perpetrator or Child
Personal contact information
And store any external documentation

Efficient and reliable reporting services.

Soteria can produce the SARC IPS report for the NHS.

The reporting functions includes: for how long and what the outcome of closed cases are make it an invaluable resource for any organisation working with survivors of sexual assault, incident data.

Additional case processing opportunities are available for the Outcome Star and numerous templates and questionnaires that can monitor the health and well-being of the client.

Other Features

Configurable Tabs

Provides configurable tabs to allow your workflow to be more streamlined

External Referral Forms

Allows for referrals to be sent directly into Modus Soteria via external webpages

Outcome Stars

Triangle Consulting ™ Outcome stars are integrated within Modus Soteria

Built-in Custom Form Creator

Create your own form templates directly in Modus Soteria to be downloaded and reported on in system

Case Notes & Appointments

Provides secure storage of case notes and appointments/activities on an agency or contact level

Risk Indicator Checklist

Record and report on your risk assessment data

Modus Janus For Stalking

Modus Janus

Modus Janus is a web appication recently developed to provide case management tools to provide assistance to those affected by stalking.

Now available for any organisation managing a help desk, Modus Janus can provide an invaluable resource for staff, managers and trustees.

More Features!

Record and Capture Data with Ease

The key feature of Modus Janus is the ability to record all of the details of a call and track/follow the progression on repeat callers as well as capturing details on the caller, allowing it to be an effective case management tool for victims against Stalking

Reporting and Monitoring

The reporting functions and ability to monitor who is using your service, for how long and what the outcome of closed cases are make it an invaluable resource for any organisation working with survivors of abuse and harrassment.

Other Features

Risk Indicator Checklist

Record and report on your Risk assessment data

Embedded Files

Embed fils directly onto a Service User record

Relationships

Assign Realtionships with people outside of the system and specify ivolvement level

Case Notes

Secure storage of case notes on an agency or contact level

mConnect for Case Management on the go

mConnect

mConnect is a mobile application that works alongside Modus allowing your workers to look up service user details, contact information, create case notes and review activities offline.

More Features!

Companion app to Modus.

A Robust tool developed in conjunction with Modus, mConnect is a mobile application designed for case workers to allow them to look up their Service User information on the go! This information includes:

Service User contact information
Services
Refuge & Rents Accounts
Addresses
And has secure offline access storage

Offline Case Note Creation.

mConnect enables users to create, edit and process case notes on a mobile device that is directly linked to the Service User Record. This feature is important as it enables you to create relevant case notes, there and then.

mConnect provides the ability to transfer all of the changes made offline directly to your Service User Record.

Other Features

QR code integration

QR codes to directly link to Modus

Safe Address Mapping

Ability to visualise addresses entered within mConnect

Accounts History

View Service User Rent and Account History

Alert Creation

Create alerts for other case workers

Offline Data Recording

Ability to record data offline to be uploaded when an internet connection is available.

Contact Point Recording

Ability to record multiple Service User contact points for direct contact.

Insights For Reporting

Insights

Insights is an online portal, designed with Paloma Systems using advanced web development tools, that provides instant access to your data at both area and role level. The system uses a single data entry form and you can track a client’s unique journey by adding review points. It is also possible to collate and create reports based on client feedback.

You can evidence specific areas of your work and how these link to outcomes for your clients as well as include relevant demographic and contextual information, for example, adverse childhood experiences and multi agency working.

If you would like to read more about SafeLives and Insights please check out this link

SafeLives Insights

Securahome For Secure Houses

Securahome

Securahome is a web-based solution for managing home security and handyperson services that are provided in local communities especially useful for agencies working with vulnerable adults.

More Features!

Full Database of all Properties

As a web based product it can facilitate a multi-agency approach where records are shared between agencies working to manage the well-being and promote positive outcomes for clients.

Out of hours updates.

Keep staff on track of details of jobs booked, progress made, schedule of work to be carried out by whom and to keep track of actions 24/7.

Easy to track.

Securahome makes it easy to track and itemise equipment needed and associated costs, track visits such as time spent, risks logged and what security systems have been addressed, i.e. fire, key, security.

Other Features

Manage Incidents

Ability to manage all Incidents in one place

Create and view monitoring forms

Record and report on your risk assessment data

Stock of security equipment

Manage and keep track of stock levels of equipment

Schedule and manage security talks

Built-in calendar to keep track of security talk appointments with reminders

Testimonials

What some of our clients are saying.

Surrey Police

Surrey Police

Modus

MODUS makes everything about the MARAC process quicker, easier and more efficient. We are able to input all our information onto one database which has reduced the time we used to spend doing separate documents for everything and our partner agencies are all able to access this information and no longer need to email and request information. It is a much more effective system and also helps information be shared that before we would have to wait a month for - which is much better for safeguarding and helping victims of DA.

The Haven Wolverhampton

The Haven Wolverhampton

Modus

We started using Modus in 2014 since then we have developed a good working relationship with the team. Modus is straightforward to use. When downloading reports it is quick & effective. if any additional support is required for our daily use or data capturing, the team will try and make these adjustments.

The Haven appreciate the professionalism the team have demonstrated when ensuring this is a user friendly database for all our staff.
We would be willing to recommend Modus to other agencies who are thinking about moving from their current database system.

Leicestershire Police

Leicestershire Police

Modus

The cooperation and support every year from you to seek agreement for funding and future use has been outstanding and we couldn’t have done it without you!

It was agreed that the system meets all of our needs and more, we have requested multiple changes which have all been provided and the price has stayed the same!

Thank you for all of your support.

Interested in our products?

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