Modus  is a case management system developed over many years working alongside domestic abuse agencies to enable them to record, monitor and process their client records; using support plans, case notes and questionnaires to evidence all work undertaken Modus can provide an invaluable resource for staff, managers and trustees. Modus can evidence outcomes and provide a benchmark for establishing minimum standard requirements for service providers operating in different areas so is particularly welcomed by commissioners; indeed many of our customers have introduced Modus when it was detailed as a contract requirement in their tender application. 

As a web based product it can facilitate a multi-agency approach where records are shared between agencies working to manage risk and promote positive outcomes for survivors of abuse.

Key features of Modus include the ability to manage the MARAC process, to manage a Help Desk, track progress of cases and cross reference alleged perpetrator details and monitor criminal justice actions.  A full Refuge module is available for the management of residents and rents. 

The reporting functions and ability to monitor who is using your service, for how long and what the outcome of closed cases are make it an invaluable resource for any organisation working with survivors of abuse; additional case processing opportunities are available for IRIS, Outcome Star, SafeLives Insights and Supporting People which are inclusive to Modus.

To find out more on how Modus can help you manage your case load email