Harmonia is a case management system developed over many years working alongside Housing Associations to enable them to record, monitor and process their client records; using support plans, case notes and questionnaires to evidence all work undertaken Harmonia can provide an invaluable resource for staff, managers and the board. Harmonia can evidence outcomes and provide a benchmark for establishing minimum standard requirements for service providers operating in different areas so is particularly welcomed by commissioners. 

As a web based product it can facilitate a multi-agency approach where records are shared between agencies working to manage risk and promote positive outcomes for clients requiring support.

Key features of Harmonia include the ability to manage the MARAC process, to utilize Outcome Stars, to make full use of Supporting People support plans, to measure and track risk, to record incidents of domestic abuse and sexual assaults and to fully track the progress of cases.

The reporting functions and ability to monitor who is using your service, for how long and what the outcome of closed cases are make it an invaluable resource for any organisation working with vulnerable members of society. A particularly useful feature is the ability to combine Harmonia with WRAPP to manage residencies.

To find out more on how Harmonia can help you manage your case load email enquiries@paloma.co.uk